Customer Support Channels
A 1–hour Response Guarantee
Our company offers a 1–hour answer warranty with all of our cloud hosting plans packages, which means that each individual assistance question you submit is going to be responded to within 1 hour maximum. Our support company members have been educated to immediately take care of any situation and to present you with timely information on any issue that you possibly have.
A Top–quality Support Service
Our help support service is delivered by a group of qualified specialists who will be ready to answer to your issue immediately. You’ll be able to make contact with the support crew by starting a technical support ticket from your Web Control Panel or by sending us an e–mail. On working days, you can also call us on the telephone or take advantage of the live chat service.
An Intuitive Help Section
The Control Panel delivers a wide–ranging know–how base that is built into all parts. In each part, you’ll find a Help control key that will load for you a group of step–by–step guides on how to employ a particular element or perform a particular action. Furthermore, we have made mini seminar clips as a way to get a better idea of the Control Panel’s interface.