Installation and Troubleshooting
What does the Installation & Troubleshooting package contain? What services exactly could VPS and dedicated server users take full advantage of?
When you obtain your own web server, you will have more flexibility on what you are able to install and run when compared with a shared web hosting account. With a shared service, you've got access simply to your own account, so you aren't able to install server-side software. Although this is not a concern for the majority of script-driven apps, there are several which have particular requirements and need particular software to be present on the server either for some additional functionality or for them to work at all. If you have practical experience, you won't have any difficulties to run the machine, but if you do not, you may simply not have the skills to handle everything and use the script apps which you want. If that's the case, you can use our Installation & Troubleshooting upgrade, and so our system admins can setup everything for you and assist you with any difficulties that you might come across.
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Installation and Troubleshooting in VPS Servers
You could add the upgrade with several mouse clicks whenever you need it and regardless of the
VPS servers plan that you have selected. This may be done either during the order process if you think that you'll require assistance from the very beginning or later from the VPS billing CP in case you have difficulties with any application on the hosting server. Our competent admins can set up or troubleshoot any app for you in a very timely matter. The Installation & Troubleshooting upgrade provides one hour of custom work and you can use it at any time. The majority of tasks take less than that, hence the remaining time shall be available for the future and you will be able to see it within the billing Control Panel at all times. You are able to use the upgrade as a standalone service or on top of the thirty minutes of custom work which are a part of our Managed Services upgrade.
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Installation and Troubleshooting in Dedicated Servers
The upgrade is available with all of our
dedicated web hosting plans and as long as you add it, our experienced administrators shall be able to help you with anything on your server. For example setting up any third-party software that you may want to use on the web server and troubleshooting any script which operates poorly or doesn't run at all. Our upgrade includes sixty minutes of work and if a particular task isn't very time-consuming, we will add the remaining time to your account. You shall be able to check out how many minutes are left inside your billing Control Panel and use them when you need assistance again. The Installation & Troubleshooting upgrade can be ordered at any time, so in the event that you require something to be installed in the very beginning, you can add it to your order during the sign up procedure, while if you require support afterwards, you could add it from the server billing area. 30 minutes of custom work are included in our Managed Services pack too, but just in case you need additional work to be carried out on the hosting server, the Installation & Troubleshooting upgrade will be a guarantee that your programs shall be installed and set up in the best feasible way.