Support Channels

  • 1 hour ticket response time

  • An Intuitive Help Section

  • You can find nearly all the answers to your questions in the intuitive Help Center section built into My Hosting Beats’s Web Control Panel. It features a vast knowledge base with commonly asked questions and in–depth instructional articles written by our proficient technical support team.

  • Top quality support service

  • Tutorial Videos

  • We have compiled a selection of instructional video tutorials that visually show how you can sort out a typical issue connected to your cloud hosting plans account. You can find the tutorials in the Help Center section.

  • Intuitive help center

  • A 60–Minute Ticket Response Guarantee

  • Our semi–dedicated servers are backed up by a 24/7 customer support service and include a sixty–minute response guarantee. Our expert techs will be available to you 24–7 and will solve any issue that you might possibly chance upon within less than one hour after the tech support ticket submission. In the majority of cases, an answer will be given to you within twenty minutes.